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Home » Tourism Tickets – Help Center

Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

About Galveston Island Historic Pleasure Pier

What are the opening hours of the Galveston Island Historic Pleasure Pier?

The pier is typically open daily from 12:00 PM to 9:00 PM, with extended hours on weekends. Please check the website for any changes due to special events or weather conditions.

How do I buy tickets for the Pleasure Pier?

You can buy tickets directly on our website for a quick and easy experience, or purchase them at the pier. We recommend buying in advance to avoid long lines and to take advantage of online discounts.

Are there height or age restrictions for the rides?

Yes, some rides have specific height and age requirements for safety. Please check the individual ride information for the exact requirements before your visit.

Is parking available at the pier?

Yes, there are several paid parking lots near the entrance. However, spaces fill up quickly during peak times, so we suggest arriving early or using ride-sharing services like Uber or Lyft.

Can I bring my own food or drinks to the pier?

While you can bring your own water bottle, outside food and drinks are not permitted. The pier offers a variety of dining options ranging from casual snacks to full meals.

Is the pier accessible for guests with disabilities?

Yes, the Galveston Island Historic Pleasure Pier is wheelchair accessible. There are designated areas for guests with limited mobility, and we also offer assistance if needed.

What is the best time to visit the pier?

For a more relaxed experience, weekdays are the best time to visit. Weekends and holidays can be busy, but they also offer more events and entertainment. Spring and fall are ideal seasons for pleasant weather.

Are there any special events at the pier?

Yes! Throughout the year, we host special events, seasonal celebrations, and performances. Check our event calendar to stay updated on the latest happenings.

Is there a place to store my belongings while I’m on the rides?

We recommend leaving your personal items in a secure location, such as a locker, or in a safe spot while you enjoy the rides. Please keep your valuables secure at all times.

Is this the venue’s official website?

No. This website offers official tickets to Galveston Island Historic Pleasure Pier but is not the venue’s official website.

Need more help?

Contact us

This website sells official tickets for this venue. Please note, however, that it is not the official website of the venue.

The images and videos on this website may contain visual elements that have been created or enhanced using AI technology. They are provided for illustrative purposes only.